Patient Safety Standards (Page 2)

OLYMPUS DIGITAL CAMERAOLYMPUS DIGITAL CAMERAHospitals are bending over backward to increase their patient satisfaction scores, and, especially now, as it may affect their ability to bill patients.  Hospitals are adding room service, suites, and even “care guides” to help patients meet health and recovery goals.

The answer to patient satisfaction isn’t a new piano in the lobby, it’s right inside each patient’s room.  It’s the nurse.  Nurses say they’re often asked, “can you just sit with me a while?” by a patient.  Or the patient will even ask a nurse who’s charting if he or she can just turn around and face them while they have to also look at the computer. 
… Read more about: Patient satisfaction is easy. Talk to a nurse.  »

Bravo to Theresa Brown, RN, for writing an eye-opening Op-Ed, exposing the dangers faced by patients when not enough nurses are on duty.  The New York Times published her opinion on Sun., Aug. 18, which puts this issue front and center, where it should be.   Read the OpEd here.  
We encourage you to read the entire piece, along with the Comments Section AND participate in the online discussion.
Brown mentions only one piece of legislation being considered by Congress to address the issue of poor staffing levels, but it is important to know that efforts are being led by nursing communities (including National Nurses United) to advance other bills on the federal and state levels as well.
… Read more about: When No One is On Call  »

Dear Brett and Judith,
The 20,000 nurses across the state of Minnesota in the United States proudly hail our courageous sisters and brothers of the NSW Nurses and Midwives Association.  You are boldly calling for a solution to the unnecessary risk to patients you witness every day in the 160 hospitals throughout NSW.

We are with you in your strike; we are with you at the table; we are with you in the halls of your government as you demand the ratios the vulnerable patients of Australia deserve.

Carry on, knowing you have the support of colleagues around the world.
… Read more about: Letter to Australia’s nurses  »

Recently, US News & World Report released its “Best Hospitals” list.  What’s interesting is what criteria a national news magazine uses to judge what’s “best.”  Link here.  

The criteria seems to favor reputation versus results.  Note that patient safety only counts five percent toward the total score and ranking.  Of course, many hospitals rank themselves based on patient satisfaction scores.  The patient survey affect hospital quality ranks, which have many variables including when did the patient fill out the survey or what patients filled out the survey.   New parents, for example, are prime targets for a patient survey score.

Kaiser Health News noted the patient satisfaction scores drive hospitals in the story they did about hospital food going gourmet. 
… Read more about: What makes a good hospital? Really.  »


How the American Health Care System Killed My Father    Nor is he dead because of indifferent nursing—without exception, his nurses were dedicated and compassionate.

Hospital Exposes Patients to Needless Radiation For The Money   Cardiologists and the Infirmary Health System in Mobile, Ala., are accused of needlessly exposing patients to radiation in a nine-year-running kickback scheme tainting an estimated $522 million in Medicare, Medicaid and Tricare reimbursements since 2004.

2013 a Banner Year for Minnesota Children’s Mental Health    In-reach services were added so that care could be provided when a child leaves the hospital or emergency room to help reduce readmissions and ensure a smooth transition.
… Read more about: MNA NewsScan, July 10, 2013: Hospital scam puts patients at risk; ACA intensifies debate on patient safety standards  »