What makes a good hospital? Really.
Recently, US News & World Report released its “Best Hospitals” list. What’s interesting is what criteria a national news magazine uses to judge what’s “best.” Link here.
The criteria seems to favor reputation versus results. Note that patient safety only counts five percent toward the total score and ranking. Of course, many hospitals rank themselves based on patient satisfaction scores. The patient survey affect hospital quality ranks, which have many variables including when did the patient fill out the survey or what patients filled out the survey. New parents, for example, are prime targets for a patient survey score.
Kaiser Health News noted the patient satisfaction scores drive hospitals in the story they did about hospital food going gourmet.
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