Who’s making decisions about your hospital care? It might not be who you think.

As healthcare systems grow more corporate, a troubling trend has emerged: decisions about patient care are increasingly made by people with no healthcare experience.

At the top of this shift are hospital CEOs, whose role is to oversee operations, finances, and long-term strategy. Many of these executives, like James Hereford, Trevor Sawallish, Andrea Walsh, and Matthew Heywood, come from careers in finance, law, or business—not from the bedside. Yet every day, their decisions directly impact patients, nurses, and the quality of care inside hospitals.

The rise of “lean” staffing—at what cost?

Many CEOs push a “lean” staffing model which focuses on cutting what they view as “waste” in the name of efficiency. In healthcare, that often means cutting staff, stretching nurses thin, and sacrificing the time and attention patients receive.

The result? A system where profit margins are prioritized over people.

Who Holds CEOs Accountable? Boards Without Healthcare Voices

CEOs report to boards of directors, which are supposed to provide oversight and guidance. But too often, these boards are stacked with individuals from business and finance—not healthcare.

  • Only 15% of board members at the nation’s top hospitals have a healthcare background. (Gondi S, et al)
  • More than half come from finance or business services. (Gondi S, et al)
  • Nurses make up less than 1% of board members—even though hospitals can’t run without them.(Gondi S, et al)

This disconnect means the people with the least direct experience in patient care often hold the most power in shaping hospital priorities.

Learn more: The Changing Composition of Allina Health’s Board

Nurses are the heart of hospitals. It’s time to listen.

Nurses are on the frontlines. They are the ones keeping patients safe, identifying problems early, and making sure care happens at all. When nurses call for safe staffing levels, they’re not just advocating for themselves—they’re advocating for you.

And the evidence is on their side.

If hospital board members truly care about the communities they serve, they need to start listening to the people who actually know how hospitals run—and what patients need. That means listening to nurses.

Because when boards prioritize profits over patients, lives are lost.

Because healthcare shouldn’t be run like a hedge fund. It should be run with humanity.

Take Action: Put Patients Before Profits

Hospital executives and their corporate boards are making choices every day that impact your care. You can speak up. Email your hospital CEO and tell them to:

  • Stop understaffing nurses
  • Prioritize patient safety
  • Use healthcare dollars for care—not bonuses

Meet the Decision-Makers

Essentia Health

Essentia CEO Dr. David HermanCEO: David Herman, MD

Background

CNO: Rhonda Kazik, RN 

Notable Board Members

CEO: James Hereford M Health Fairview CEO James Hereford

Background

  • Hereford studied mathematics through graduate school. During his PhD (not completed), Hereford went on to consult at Boeing 
  • Previously chief operations officer at Stanford Health Care. Previous roles included chief operations officer at the Palo Alto Medical Foundation and a series of leadership roles with the Group Health Care Delivery System.
  • Built his reputation by bringing lean management, a theory of management that involves identifying and ‘removing waste and inefficiency,’ to healthcare. This experience was held up positively at the time of his hiring: “He’s a health system executive who once taught statistical process control at Boeing and who now is eager to show his Fairview colleagues a big automotive air bag factory in northern Utah so good at quality management that it’s approaching perfection.” – Lee Schafer 
  • Helps set healthcare and corporate priorities through his board roles on the Minnesota Hospital Association, Minnesota Business Partnership, and Medical Alley, where he serves as board chair 
  • Has a second million-dollar home in Palm Springs, CA 
  • Has never worked at the bedside 

Notable Board Members  

  • Julie S. Causey, Chairman Emeritus, Western Bank 
    • Julie led the successful sale of the $500 million Western Bank and served on the board of directors of the acquirer, American National, valued at $3 billion. 
    • According to Fairview, “Julie has a longstanding connection to the healthcare industry. She is an advisor and accredited investor, focused on healthcare and medical technology.” 
  • Michael Connly, Former Optum and UnitedHealthGroup Executive 
  • David Levy, Amazon Executive 
    • Levy lives in Virginia and is not tied to the success of Minnesota’s communities. 
  • Tami Reller, Executive Chair, Duly Health and Care 
  • Jodi Richard, Vice Chairman and Chief Risk Officer, U.S. Bank 
  • Barclay Berdan, CEO, Texas Health Resources  
    • Berdan lives in Texas and is not tied to the success of Minnesota’s communities. 
    • Texas Health has come under criticism in the past: “Texas Health later settled a lawsuit with Nina Pham ’10, a nurse who contracted Ebola while caring for Duncan. Some national media outlets criticized the hospital’s handling of the episode, citing an independent report that found little communication among emergency room staff and a diminished focus on patient safety. 
    • In 2015, the Department of Justice reached settlements involving hospitals in 43 states related to cardiac devices that were implanted in Medicare patients in violation of Medicare coverage requirements. Seven Texas Health hospitals settled, collectively paying the federal government $2.9 million.

Photo of Lisa Shannon, Allian CEOCEO: Lisa Shannon

Background

CNO: Dr. D’Andre (Dre) Carpenter

  • Total Compensation: $264,244 (Carpenter only started in November 2023). His partial year compensation at his last job (through August 2023) was $1,408,207.

Notable Board Members

CEO: Marc Gorelick, MD (Retired July 2025)

Background

  • Gorelick is a pediatric emergency medicine physician by training
  • Previously, he was the executive vice president and COO of Children’s Hospital of Wisconsin in Milwaukee.
  •  Helps set healthcare and corporate priorities through his board roles on the Minnesota Hospital Association and the Minnesota Business Partnership

CNO: Caroline Njau, MBA, BSN, RN, NEA-BC

Notable Board Members

HealthPartners CEO Andrea WalshCEO: Andrea Walsh 

Background

Melissa Fritz, Methodist Hospital Vice President, Patient Care Services & Chief Nursing Officer 

Notable Board Members 

Trevor SawallishCEO: Trevor Sawallish 

 

Background  

CNO: Wendy Ulferts, RN 

Notable Board Members

Nicholas Van Deelen, MD, Aspirus Senior Vice President – President, Minnesota Region, MD, Aspirus Senior Vice President – President, Minnesota RegionSt. Luke’s Leadership

Nicholas Van Deelen, MD, Aspirus Senior Vice President – President, Minnesota Region, MD, Aspirus Senior Vice President – President, Minnesota Region

Background

St. Luke’s CNO: Theresa Hannu

  • Total Compensation: Aspirus St. Luke’s did not disclose Hannu’s salary on their reporting documents, but salaries for similar positions at St. Luke’s can be found here.

Noteable Aspirus Board Members